Failure Analysis Support - Criteria for FA request eligibility and how to request for FA support. Quality Pages {"title":"Failure Analysis Support"} Failure Analysis Support Complimentary Failure Analysis (FA) on select FPGA products under specific conditions. FA Eligibility Requirements: Agilex™ 9, 7, 5, 3, Stratix® 10, and Arria® 10 product families For other products: Generation IV or newer for Stratix®, Arria®, Cyclone® Series Generation II or newer for MAX® Series A minimum of three (3) devices must exhibit the same failure mode. Note: Products excluded in the above list are not eligible for FA. Important Disclaimer: FA reports and results are for informational purposes only and do not constitute grounds for warranty claims. They do not supersede standard warranties, terms, and conditions of sale, or existing purchase agreements. If eligible for FA, the request may be made to the distributor, or by opening a ticket at Altera Premier Support [1] . Notes: [1] APS is available to customers based on project scope and business engagement. If unable to get APS access, please work with your distributor to make the FA request on your behalf. text_link_content