how to update intel PAC(arria 10) BMC - how to update intel PAC(arria 10) BMC Dear Sir/Madam, I installed PAC arria 10 ( DK-ACB-10AX1152AES ) in my pc : I got the following: "pan@gwf8 a10_gx_pac_ias_1_2_1_pv]$ sudo fpgainfo fme Board Management Controller, microcontroller FW version unavailable Last Power Down Cause: unavailable Last Reset Cause: unavailable (can't open) //****** FME ******// Object Id : 0xF100000 PCIe s:b:d:f : 0000:A2:00:0 Device Id : 0x09C4 Socket Id : 0x01 Ports Num : 07 Bitstream Id : 0xFFFFFFFFFFFFFFFF Bitstream Version : 15.15.15 Pr Interface Id : ffffffff-ffff-ffff-ffff-ffffffffffff Boot Page : factory [pan@gwf8 a10_gx_pac_ias_1_2_1_pv]$" seems I got empty card (new card). I did connect the usb blaster cable , how I flash it with latest firmware/updates ? my pc setup : RHEL 7.9 on dell precision t7910 with dual xeon CPU and 256G ECC RAM. Thanks ! -Penghui Replies: Re: how to update intel PAC(arria 10) BMC Thanks Anil ! Going over the manual leads to solution of adding 3 USB fan to back of my workstation, it reduced the 3 intake fan speed to 20% which quiet it down to acceptable level ( I am deaf on one side so very sensitive to noise). FPGA core temperature level off at 55 c. Not perfect, good enough for now. Thanks ! -Penghui Replies: Re: how to update intel PAC(arria 10) BMC Thanks Anil ! Will give that a try , might take a few iterations. That's very helpful ! Thanks ! -Penghui Replies: Re: how to update intel PAC(arria 10) BMC Hi Penghui, Thanks for contacting Intel support. Please go through the thermal guidelines which would help you to get more clarity on thermal usage of the PAC. https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/an/an-tpg-pac-a10.pdf Regarding reducing the noise and about adding extra fan , I think a detailed analysis might be required. Thanks and Regards Anil Replies: Re: how to update intel PAC(arria 10) BMC It took me a week to track down the issue: the motherboard's pcie3 x 16 slots on the second cpu does not work with pac, had to move to 2nd video card slot on first cpu to make it work: ( it is previous version of firmware 1.1 [pan@gwf8 pkg]$ sudo fpgainfo fme //****** FME ******// Class Path : /sys/class/fpga/intel-fpga-dev.0/intel-fpga-fme.0 Device Path : /sys/devices/pci0000:00/0000:00:03.0/0000:04:00.0/fpga/intel-fpga-dev.0/intel-fpga-fme.0 Bus : 0x04 Device : 0x00 Function : 0x00 Device Id : 0x09C4 Fim Version : 1.1.3 Ports Num : 1 Socket Id : 0 Bitstream Id : 0x113000200000177 Bitstream Metadata : 0x1805304 Pr Interface Id : 9926ab6d-6c92-5a68-aabc-a7d84c545738 Object Id : 254803968 now, I just have to solve the temperature issue, had to turn on high speed fan ( 40% ), it is quiet noisy, temperature still on the high end ( start with 53C and level off on 58C ). Hopefully add extra fan would help out and I don't have to go the water cool solution. [pan@gwf8 ~]$ sudo fpgainfo temp //****** THERMAL ******// Class Path : /sys/class/fpga/intel-fpga-dev.0/intel-fpga-fme.0/thermal_mgmt Device Path : /sys/devices/pci0000:00/0000:00:03.0/0000:04:00.0/fpga/intel-fpga-dev.0/intel-fpga-fme.0/thermal_mgmt Bus : 0x04 Device : 0x00 Function : 0x00 Device Id : 0x09C4 Temperature : 58° C [pan@gwf8 ~]$ Any suggestion are welcome. Many thanks !