Retrieving license from Altera guard ID - Retrieving license from Altera guard ID Hi, We have a copy of a license for Quartus II 15.0, but the user/employee that it was originally registered to has left the company. We've been using the same license.dat file since, but lost it in a recent drive failure. Would it be possible to transfer the license to a different user and generate a new .dat file? And what documentation would be needed? We have a Guard ID issued to us in a renewal email, but it seems to be legacy as it doesn't match the format that the chatbot says is needed (TXXXXXXXXX). Replies: Re: Retrieving license from Altera guard ID Solution is provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you Replies: Re: Retrieving license from Altera guard ID Hello Welcome to Intel forum. For further checking kindly advise the following. Name current admin/owner: Email Address: Company Name: Company Address: NICID(Mac Add) : Transfer license details, NEW Admin Email Address : You can also reply/attach your file in private message.