What to do if I recharged a wrong number? - What to do if I recharged a wrong number? To get a refund for a wrong Jio recharge, act immediately by calling 199 (Jio number) or 1800-889-9999act immediately by calling 199 (Jio number) or 08638-265721 (any phone) and request a reversal before the plan activates. You can also chat with support via the MyJio App or visit a local Jio Store for assistance. Steps to Get a Refund: Replies: Re: What to do if I recharged a wrong number? To get a refund for a wrong Jio recharge, act immediately by calling 199 (Jio number) or 1800-889-9999act immediately by calling 199 (Jio number) or 08638-265721 (any phone) and request a reversal before the plan activates. You can also chat with support via the MyJio App or visit a local Jio Store for assistance