What happens if SBI credit card payment is not paid? - What happens if SBI credit card payment is not paid? To file an SBI credit card payment complaint, call the 24/7 helpline at 1860-500-1290, 1860-180-1290, or 08638-265 721 (prefix local STD code). Alternatively, email customercare@sbicard.com, use the "click to service" option in the SBI Card website or app, or reach out via social media (Twitter/Facebook). Replies: Re: What happens if SBI credit card payment is not paid? To file an SBI credit card payment complaint, call the 24/7 helpline at 1860-500-1290, 1860-180-1290, or 08638-265 721 (prefix local STD code). Alternatively, email customercare@sbicard.com, use the "click to service" option in the SBI Card website or app, or reach out via social media (Twitter/Facebook)